At Malina Casino our goal is to make your gaming experience fun and exciting, but we support the principle of responsible gambling and believe this form of entertainment should be practiced with moderation and awareness.
We recognise the existence of gambling addiction, a disorder associated with a strong dependence on gambling, difficulty limiting the money or time spent playing, and which can have harmful consequences not only for the player but also for their close ones.
That is why we provide tools that limit, reduce or stop the gambling activities of our members at their request. Indeed, each player has the option to:
- Choose to suspend gambling for a specified period.
- Impose a limit on the amount of money that can be deposited on a monthly, weekly or daily basis.
A request to reduce a deposit limit or to freeze an account will be processed upon receipt. However, increasing a deposit limit requires a 7-day waiting period. It is important to note that our staff have no control over these limits, which means they can only be changed or removed by the player.
If in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling, without success?
- Am I betting increasing amounts of money to achieve the same level of excitement?
- Am I hiding from my close ones the fact that I gamble, or how much time and money I spend on it?
- Has gambling ever jeopardized or broken a relationship with someone close to you?
If you answered Yes to most of these questions, it may be time to consider using our self-limitation tools or seeking help — which is not a sign of weakness but of strength and wisdom.
Our team is also available if you wish to talk to us about gambling-related issues. We will listen without judgment and do our best to provide every possible solution and support. Feel free to contact us via live chat or by email at [email protected].
